Privacy policy.

This Privacy Policy explains how Triangle Home Cleaners LLC ("Triangle Home Cleaners," "we," "us" or "our") handles personal information when you visit trianglehomecleaners.com, request a quote, book a cleaning, create an account, or communicate with us by phone, email or text message. By using our website or services, you agree to the practices described here.

Information you give us, including:

• Your name, email address and phone number.
• Your service address and details about your home, such as square footage, bedrooms, bathrooms, pets, laundry and add-on services.
• Messages you send us through our contact form, by email or by text.
• Booking, scheduling and quote details.
• Account sign-in details if you create a customer account. Passwords are handled by our authentication provider and are never visible to us.

Information collected automatically, including:

• Basic technical information such as your IP address, browser type and pages visited, which our hosting provider records in standard server logs.
• A sign-in session stored in your browser so you stay logged in to your account.
• Your device's location, only if you choose "use my location" when entering an address. It is used to look up your address and is not stored unless you submit that address with a quote.

• To prepare quotes and schedule, perform and follow up on cleaning services.
• To communicate with you about quotes, appointments, service updates and customer support by phone, email or text message.
• To send promotional messages where you have agreed to receive them.
• To operate your customer account and keep records of your quotes and services.
• To maintain, secure and improve our website and services.
• To comply with legal obligations and prevent fraud or misuse.

If you provide your mobile number and consent to receive text messages, Triangle Home Cleaners LLC may send you messages about quotes, appointment reminders, service updates and customer support, and, if you agreed, occasional marketing messages. Message frequency varies. Message and data rates may apply.

Reply STOP to any message to unsubscribe at any time, or reply HELP for assistance. You can also contact us at (984) 464-7824 or contact@trianglehomecleaners.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver messages to you, as described below.

We do not sell your personal information. We share it only with service providers that help us run our business, and only as needed for them to perform those services:

• Website hosting (Vercel).
• Customer database and account sign-in (Supabase).
• Contact forms, customer communications and text messaging (LeadConnector / HighLevel).
• Online booking (BookingKoala).
• Transactional email delivery (Resend).
• Address search and lookup (LocationIQ and Photon by komoot).
• Embedded maps (Google Maps) and customer reviews (EmbedSocial).

We may also disclose information if required by law, to protect the rights, safety or property of our customers, team or business, or in connection with a sale or transfer of our business.

We do not use advertising or analytics tracking on our website. We store a sign-in session in your browser so you can stay logged in to your account. Some pages include content from third parties, such as maps, booking tools, forms and reviews, which may set their own cookies under their own privacy policies.

We keep personal information for as long as needed to provide our services, maintain business and tax records, resolve disputes and meet legal obligations. When it is no longer needed, we delete it or make it anonymous.

• You can request access to, correction of, or deletion of your personal information by contacting us.
• If you have an account, you can update your name, phone and address from your account page.
• You can unsubscribe from marketing emails using the link in any email.
• You can stop text messages at any time by replying STOP.

We may need to keep certain information where required by law or for legitimate business records.

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed. Continued use of our website or services after an update means you accept the revised policy.

Questions about this policy or your information? Contact Triangle Home Cleaners LLC at contact@trianglehomecleaners.com or (984) 464-7824. See also our Terms & Conditions.